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Chapter 3 , Consider This on page 3 9 of your textbook Exceptional Leadership: 1 6 Critical Competencies for Healthcare Executives, 2 nd Edition by

Chapter 3, Consider This on page 39 of your textbook Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, 2nd Edition by Carson Dye , builds on the St. Nicholas opening case. Sam Stoman, Dr. Bob Borman, and Dave Damron have an argument regarding operations versus strategy. Define the day-to-day differences between operations and strategy positions, suggest some approaches that might help to keep an appropriate balance between the two, and determine some ways in which one can more fully develop their strategic side when burdened by constant day-to-day operations challenges.

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