CHAPTER $3$: On the Motherboard

$103$

$10.$ Which of the following statements is true regarding PCIe?

a$.$ A PCIe slot will not accept a PCI card.

b$.$ PCIe is a parallel bus technology.

c$.$ PCIe is a $32-$ or $64-$bit bus technology.

d$.$ PCIe is being replaced by PCI$-$X$.$

$11.[F|]$ PCIe $x8$ adapter always transmits using eight lanes.

$12.$ What is the significance of a motherboard specification that states the following: $1$ PCIe $16(8$ mode$)$ slot?

a$.$ The slot accepts $x8$ or $x16$ cards.

b$.$ The slot can transmit traffic using $8$ or $16$ lanes.

c$.$ The slot can transmit in bursts of $8$ or $16$ bytes at a time.

d$.$ The slot accepts $x16$ cards but uses only $8$ lanes.

$13.$ What are two security options that would help with password management and encryption? $($Choose two.$)$

$[$ CPU$$ TPM$$ PCIe standard I GPU$$ HSM$]$

$14.$ A technician for a college is going to repair a problem in another building. A professor stops the technician to talk about her slow computer. The technician gives a little eye roll but then stops and listens to the professor. The professor comments, "I can't get my email or even type my tests. The computer takes at least $20$ minutes just to boot." The technician looks around, a little exasperated, and says, $"$Uh huh." "I logged this problem over a week ago," continues the professor, "and no one has dropped by$.""$Uh huh," replies the technician again. $"$Do you know when you folks might get to that issue or have an idea about what might be the problem?" the professor asks. The technician looks at the professor and says, $"$It is probably a virus that has been going around. Jim was supposed to get to those. We will get to you as soon as we can." The technician's phone rings, and he walks away to get to the phone.

List three active listening techniques and good customer support procedures that could improve this

$15.$ Exnlain how a technician might be culturally insensitive.

$16.$ Which component can be adjusted to overclock?

$[$ heat sink $$ CPU I expansion slot I chipset $]$

$17.]$ When installing a CPU, orient pin $1$ to pin $1$ on the socket and align the other pins. Lower the ZIF socket lever and lock. Power on the computer to ensure that the CPU works. Power down the computer and install the heat sink and$/$or fan.

$18.$ What is applied between a processor and a heat sink to increase heat dissipation?

$[$ a capacitor I thermal paste $||$ a fan I cache memory $]$