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Chapter 3: The Internal Organization - Define and distinguish among resources, capabilities and core competence. - Outline the four characteristics of resources that lead to

Chapter 3: The Internal Organization - Define and distinguish among resources, capabilities and core competence. - Outline the four characteristics of resources that lead to sustainable competitive advantage according to RBV. Professor Solano 2 - Define the meaning and outcome of value chain analysis. - Explain the three reasons why some resources and capabilities are difficult to imitate. - Discuss the definition and outcomes of Business Process Outsourcing (BPO)

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