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Chapter 4. Consumer Protection and Law Discussion Questions Regarding the list of consumer responsibilities in the chapter, does it make any difference to you if

Chapter 4. Consumer Protection and Law Discussion Questions

  1. Regarding the list of consumer responsibilities in the chapter, does it make any difference to you if a company that you buy from is socially responsible? Explain your answer.
  2. What has been your experience with customer service? Name one company that provided good service and one that did not. What happened in each case?
  3. Do you know anyone who went to small claims court? If so, what was the case about, and what was the outcome?
  4. Find the Better Business Bureau nearest your campus. Select a business or charity and see what the BBB says.
  5. Go to lawyers.com and either click on "Ask a lawyer" to try a question out or click on legal resources and find out more information beyond what the chapter covered.

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