Chapter 4 "Problem-Solving Case: Flint's Avoidable Water-Quality Disaster"

1.What potential harm could come from a workplace culture of "technical compliance" in which employees do only what's minimally required of them? Is such behavior ethical among public servants responsible for public health and safety? What about among employees in local government departments like highway maintenance, tax collection, building permits, or public parks and tourism?

2.What, if anything, could Miguel Tel Torral have done differently to raise the alarm about Flint's water quality sooner? What could his superiors have done?

3.Imagine you are asked to prepare guide to financial and ecological sustainability for the government of Flint, Michigan. What four or five major guidelines or actions would you recommend?