Chapter 4

Your firm is located in an area of the city where many minorities live, but few apply to work at your firm, even though there are positions for which they would qualify. You know that, as a result, your applicant pool is not representative of the relevant labor market. What would you do?

Chapter 5

Your security firm, which has sensitive, proprietary information about the companies it serves, has an immediate need for a night janitor. Sometimes, confidential information on work in progress is visible in offices which the new janitor would have to clean. The new hire must start tonight and you have had no opportunity to do a background check. What would you do?

Chapter 6

You are the Office Manager of a branch of a sizable international firm. A new directive has just come down from headquarters telling you that you should use a certain ability test in screening all applicants for jobs in your office. Youve reviewed the test, and come to the conclusion that it will likely have an adverse impact on applicants who speak English as their second language, people who constitute a significant portion of your labor pool, and your current employees. What would you do?

Chapter 7

You are interviewing for a customer service manager position at your firm and have scheduled interviews sequentially all day one week from today. You believe you have a diverse group of applicants and want to be sure that each has an equal opportunity. What would you do?