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Chapter 8 Case: Uber Riding the Gig Economy 1 . Using examples from the text case, apply the five steps of the Planning Process to

Chapter 8 Case: Uber Riding the Gig Economy
1. Using examples from the text case, apply the five steps of the Planning Process to Ubers
development of its app-driven online cab service.
2. Using examples from the text case, outline the Strategic, Tactical and Functional plans Uber has
concerning its new self-driving car program. Show at least one plus and one minus within each
of the plans.
3. Plans rarely absolutely go to plan! The case at the beginning of chapter 8 lists what have been
identified as five key risks for the world at large. What planning tools might Uber use to deal
with two of these risks Uber has faced with its online cab business model.
4. How might Uber use Fig. 8.5 to work with municipalities and provinces to create the
infrastructure and legislation needed to achieve its self-driving car goals? Use examples from
your case.

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