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Chapter 8 illustrated excellent examples of Benchmarking, including Hewlett-Packard, Epson, Xerox, Amazon, Kroger, and the Gap. Explain how benchmarking enhances quality management, continuous improvement, and

Chapter 8 illustrated excellent examples of Benchmarking, including Hewlett-Packard, Epson, Xerox, Amazon, Kroger, and the Gap. Explain how benchmarking enhances quality management, continuous improvement, and process re-engineering. After posting your response, respond to one other person's posting

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