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Chapter 8. Shelley Company shows you the following summarization of quality costs for the past three years: 2017 Internal Failure $200,000 External Failure $300,000 Appraisal

Chapter 8. Shelley Company shows you the following summarization of quality costs for the past three years: 2017 Internal Failure $200,000 External Failure $300,000 Appraisal $10,000 Prevention $5,000 2018 $100,000 $120,000 $150,000 $55,000 2019 $90,000 $110,000 $180,000 $75,000 Which of the following statements is best supported by the summarization data? This company realized that it had a quality control problem and has instituted actions which have helped improve quality control and does not need to continue addressing the quality issue as vigorously in the future. This company realized that it had.a quality control problem and has instituted actions which have helped improve quality control but it needs to continue addressing the quality issue as vigorously in the future. All of the above statements are true. None of the above statements are true

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