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Chapter 9 explored a variety of resources used to measure system performance and process. Externally driven measures, such as those from the Centers for Medicare
Chapter 9 explored a variety of resources used to measure system performance and process. Externally driven measures, such as those from the Centers for Medicare & Medicaid Services (CMS) and the Joint Commission (TJC) often influence the performance measures used in health services organizations (p. 150). Explore the online Measure Inventory Tool sponsored by CMS. Select a healthcare service setting you are familiar with or would like to work in and use the search function to identify a measure that could be used to evaluate performance for each of these quality domains (p. 149-150): Safe care Effective care Patient-centered care Timely care Efficient care Equitable care In your discussion, be sure to introduce your setting to your peers. Share each of the measures selected and what quality domain they relate to. Share any insights about this process as part of your discussion
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