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Chapter 9, Question 4 Betty Stout is the dining room manager at the Fairview hotel. Betty's restaurant is very busy when the 520-room hotel housing
Chapter 9, Question 4 Betty Stout is the dining room manager at the Fairview hotel. Betty's restaurant is very busy when the 520-room hotel housing her restaurant experiences high levels of occupancy, but it is slower when the hotel's occupancy is reduced. - From past history, Betty knows that the service in her dining room is the best when she schedules one server for every 50 rooms occupied. Thus, for example, on a Friday night when the hotel sells 380 rooms, Betty must schedule eight servers for Saturday Morning (380 rooms sold/ 50 servers per room = 7.6 servers). Each server scheduled by Betty will work a 6-hour shift and they are paid $17.00 per hour. Betty has just received next week's occupancy forecast from the hotel's director of sales (DOS). Help Betty complete her breakfast staffing worksheet to determine how many breakfast servers she must schedule each day next week, and then answer the questions that follow. Hint: Remember that you are scheduling breakfast servers, and calculating server cost per occupied room, based on the occupany forecast of the previous night. Therefore, the numbers that you will fill in for Oct. 21 will be based on the occupany forecast from Oct. 20. Betty's Breakfast Server Worksheet Number of Number of Server Cost Day of Rooms Occupancy Servers per Servers Server per Occupied Date Week Available Forecast (%) Forecast Scheduled Cost ($) Room ($) 20-Oct Sunday 52 75.0% 21-Oct Monday 520 14.0% 22-Oct Tuesday 520 52.0% 23-Oct Wednesday 520 75.0% 24-Oct Thursday 520 65.0% 25-Oct Friday 520 95.0% 26-Oct Saturday 520 82.0% 27-Oct Sunday 520 N/A Total
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