Characterize the project approach $($plan$-$driven or agile$)$ used for the clinic$/$pharmacy system. Similarly, characterize the project approach being proposed for the MWRE system. Identify and discuss the challenges that Pat may face for MWRE $(1)$ in taking on a wider range of responsibilities and $(2)$ in changing the way she performs SA&D and communicates with developers. Minicase: Moving from a Plan$-$Driven to an Agile Approach

Pat Baker is a young BA who graduated two years ago with a bachelor's degree in management information systems $($MIS$)$ and is currently working

at I$2$C$2.$ Pat has taken on increased responsibility for systems analysis and design $($SA&D$)$ for the I$2$C$2$ clinic$/$pharmacy system. This system

provides a strong, stable set of system capabilities, including managing patients, appointments, and prescription drugs. As such, new system features

tend to build on existing system capabilities in a well$-$understood, predictable manner. For Pat, this means writing up requirements in a detailed,

formal manner. These requirements are reviewed and finalized prior to construction by dedicated developers and testers. Pat has become increasingly

comfortable and confident in her requirements$-$oriented role.

However, recently, I$2$C$2$ announced a new business venture: I$2$C$2$ medical and war$-$risk evacuation $($MWRE$).$ Instead of providing services inside

I$2$C$2$ clinics and pharmacies, MWRE will evacuate and treat patients who find themselves sick, injured, and$/$or in danger out in the field. Further,

rather than providing medical care using I$2$C$2$ doctors, nurses, and pharmacists, MWRE will depend on a network of outside medical and

transportation providers to rescue these patients. As such, MWRE will need an entirely new software system. Further, that system's requirements are

unclear and are rapidly evolving.

Given this, I$2$C$2\text{'}$s CIO recently approached Pat with a request that she take a lead role in the MWRE project. However, instead of focusing only

on requirements, the CIO asked Pat to help lead the new MWRE systems team as project manager, tester, documentation specialist, and change

management lead. Further, to accommodate the rapidly changing requirements, the MWRE systems team will identify key features at a high level,

build them, and then review the results. This process will repeat as a series of two$-$week construction iterations. Pat is both excited by and a little

scared of this new project and her expanded set of responsibilities in it$.$

Characterize the project approach $($plan$-$driven or agile$)$ used for the clinic$/$pharmacy system. Similarly, characterize the project approach being

proposed for the MWRE system. Identify and discuss the challenges that Pat may face for MWRE $(1)$ in taking on a wider range of responsibilities

and $(2)$ in changing the way she performs SA&D and communicates with developers.