Choice questions:

1.You are conducting Stakeholder Analysis. Which of the following questions can help you draw out stakeholder interests?

(a)Are there any conflicting interests that the stakeholder may have with the project?

(b)How committed is the stakeholder to the project? Is he/she willing to commit tangible resources?

(c)Are there relationship conflicts between stakeholders that can hinder the project?

(d)All of the above

2.The communications management plan is a document which includes descriptions of:

(a)Project level performance reports

(b)Activity level status reports

(c)Stakeholder communication requirements

(d)Responsibility assignments

3.You are running a project to engineer and implement a set of business processes and a software solution for customer relationship management. The project involves a big number of performing organizationsa major corporation and many suppliers of different sizes.

During the project you observed a restraining effect of differences between the companies' corporate cultures. This leads to different expectations on how such a project should be handled and to frequent misunderstandings between stakeholders. Another effect is a growing degree of distrust and skepticism.

What should you try first to integrate the diverse stakeholder groups?

(a)Focus on project work. As a project manager you should not get distracted by big egos.

(b)Let the problems grow further until they are obvious for all. Then escalate them.

(c)Develop a joint quality policy for the project and seek commitment by all organizations.

(d)Analyze probability and impact of the risks linked with the situation and plan how to respond to them.

4.Jim is managing a road network design program for a government agency. He is currently carrying out the Plan Stakeholder Management process for the program. Which of the following documents will provide the list of program stakeholders to Jim for this process?

(a)Organizational process assets

(b)Enterprise environmental factors

(c)Stakeholder register

(d)Project management plan

5.You are engaged in gathering information from stake holders regarding whose interests should be taken into account throughout the project. This is called:

(a)Identify stakeholders

(b)Stakeholder analysis

(c)Expert judgment

(d)Plan stakeholder management

6.A stakeholder is...?

(a)Anyone who is involved in the project

(b)Anyone positively or negatively impacted by the project

(c)Anyone who can influence the direction of the project

(d)Anyone who can impact/be impacted positively or negatively by the project

7.Which of the following process would apply if you had to communicate with the project team members to understand their expectations from the outcome of their project?

(a)Manage Communications

(b)Plan Stakeholder Management

(c)Manage Stakeholder Engagement

(d)Control Stakeholder Engagement

8.Which one of the following is the best way to manage stakeholders?

(a)Ensuring they don't get to meet outside of work

(b)Meeting all of them when a milestone is ready

(c)Keeping them informed throughout the project

(d)Sending them gifts

9.During stakeholder analysis, Lisa - the project manager finds that there are three new stakeholders that need to be added to the stakeholder register. She code-named them as A, B, and C. Upon further analysis, she found that A has already voiced concerns about the project feasibility, B is unaware of the project while C has been taking keen interest in the project and took an initiative to solve an impediment. What should Lisa be doing on a priority?

(a)Meet A to understand concerns and update issue log

(b)Meet B to inform about the project and know the feedback

(c)A, B

(d)Thank C for the support