Choose a submissioZappos seems to be well$-$positioned to have a competitive advantage over other online retailers. What challenges discussed in Chapter $1$ pose the biggest threat to Zappos$$s ability to maintain and enhance its competitive position? How can HRM practices help Zappos meet these challenges?

Do you think that employees of Zappos typically have high levels of engagement? Do you think their level of engagement remained high even during the pandemic? Justify your position.

Which of Zappos$$s $10$ core values do you believe that HR practices can influence the most? The least? Why? Identify the HR practices that Zappos uses that are related to the core values. Explain how the HR practices you identified are related to the core values.

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