Choose a Technical Support topic related to Common Support Problems in IT.

1. Write a brief summary/report (in about 600-650 words) about your chosen topic in a word document. List of references must be included at the end. Include at least 2 references (APA format) related to your topic.

Document formatting details: Word document format (.docx) 12 pt font size Time New Roman Double Spacing Justified Margins should be 1 inch (2.54 cm) for left/right/top/bottom

2. Prepare 5-7 slides from your topic using Powerpoint. You can choose to include pictures, graphs, tables, illustrations, etc.