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Choose any company that is extensively involved in crowd logistics service and write a brief description of their logistics activities in Malaysia. Identify and briefly

Choose any company that is extensively involved in crowd logistics service and write a brief description of their logistics activities in Malaysia.

Identify and briefly describe the crowd logistics challenges and issues in Malaysia.

In your opinion, explain how can we improve crowd logistics service quality in Malaysia. Please relate your answer based on the 18 service quality factors (Johnston, 1995b and Silvestro and Johnston,1990).

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