• Choose three topics from the readings below to apply to automated process improvement projects.
• Describe the three best practices topics from the readings.
• Why are these best practices important to your specific organization and/or industry?
• Explain in detail how the three best practices might affect the project scope, risks, requirements, deliverables, WBS, and/or any other part of your Scope Management Plan.
  • Franoise, Bourgault, and Pellerin's (2009) 13 critical factors and their related implementation difficulties in Table A1.
  • Sammon and Adam's (2010) 12 principles of preparedness.
  • Lessons learned in from the case studies in Chen, Law, and Yang (2009) or Motwani, Mirchandiani, Madan, and Gunasekaran (2002).