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A small coal supplying & delivery company is considering expanding their business to supply Eskom due to the worsening situation of load shedding in

 

A small coal supplying & delivery company is considering expanding their business to supply Eskom due to the worsening situation of load shedding in South Africa. They currently take orders telephonically by the salesperson and record them in a book with the person's name, telephone number, delivery address & amount payable. The order is then placed in a delivery list by the salesperson according to the vehicle availability and area of the customers. The order together with a handwritten invoice issued by the salesperson is issued to the driver to deliver the coal and to collect the cash from the customer before the load is offloaded. The driver then brings the cash back with a delivery note which is processed by the salesperson. Majority of sales is cash based and is deposited weekly by the salesperson. The owner asks you for assistance buy auditing the current business model to identify the weaknesses and propose an appropriate action to be taken. Identify at least five (5) weaknesses in the current receipt and revenue cycle and propose the corrective action for each weakness. Your response should be tabulated..

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