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Cite at least five objectives a UFC fitness center ( located at Kakaako; which is a small city in Honolulu, Hawaii) should establish when setting
Cite at least five objectives a UFC fitness center ( located at Kakaako; which is a small city in Honolulu, Hawaii) should establish when setting up its organization structure.
- In retailing, the objectives of an organization are to ensure that the needs of its target market, employees, and management are effectively and efficiently achieved.
- Appropriate objectives for a large consumer electronics chain include the following three slides:
- Customer Needs
- Are there sufficient personnel to provide appropriate customer service?
- Are personnel knowledgeable and courteous?
- Are store facilities well maintained?
- Are the specific needs of branch store customers met?
- Are changing needs promptly addressed?
- Employer Needs
- Are positions challenging and satisfying enough?
- Is there an orderly promotion program from within?
- Is the employee able to participate in the decision making?
- Are the channels of communication clear and open?
- Is the authority-responsibility relationship clear?
- Is each employee treated fairly?
- Is good performance rewarded?
- Management Needs
- Is it relatively easy to obtain and retain competent personnel?
- Are personnel procedures clearly defined?
- Does each worker report to only one supervisor?
- Can each manager properly supervise all the workers reporting to him or her?
- Do operating departments have adequate staff support (e.g., marketing research)?
- Are the levels of organization properly developed?
- Are the organization's plans well integrated?
- Are employees motivated?
- Is absenteeism low?
- Is there a system to replace personnel in an orderly manner?
- Is there enough flexibility to adapt to changes in customers or the environment?
- Customer Needs
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