Citizenship Behaviors at Ben & Jerry$$s

This activity is important because employees display a wide range of positive citizenship behaviors for fellow coworkers and for the company. As a manager, you may consider citizenship behaviors when evaluating job performance, and these evaluations can often influence outcomes like pay and promotions. For these reasons, you should also know about citizenship behaviors in your role as an employee.

The goal of this activity is to demonstrate your understanding of organizational and interpersonal citizenship by matching behaviors at Ben & Jerry$$s with the type of citizenship.

Read each description of behavior and then match it to the type of citizenship.

Boosterism Helping Sportsmanship Voice Civic Virtue Courtesy

Match each of the options above to the items below.

In Ben & Jerry$$s internship program called $$TRUE Mentors,$$ employees help interns develop their job$-$relevant social skills like public speaking.

No answer

Employee $$Green Teams$$ keep other employees informed about environmental topics and events, including the company$$s $$Environmental Awareness Week.$$

No answer

At one point in the company history, employees had to work especially long shifts, but they kept positive attitudes during the tough times by having mini$-$massages and ordering pizza.

No answer

Employees at local Ben & Jerry$$s can suggest where to allocate grant money in their local communities.

No answer

Employees volunteer to work on CATs $($community action teams$)$ that take on large$-$scale projects to improve quality of life for others.

No answer

On external employment websites like Indeed and Glassdoor, employees praise the company for such positives as values, culture, and benefits.

No answer