Question
Class: MGMT 601 Summer 2024 Dave had always dreamed of flying. Unfortunately, his eyesight was poor, and he suffered from dyslexia and ADHD. Moreover, he
Class: MGMT 601 Summer 2024 Dave had always dreamed of flying. Unfortunately, his eyesight was poor, and he suffered from dyslexia and ADHD. Moreover, he grew up in a family that had limited resources. This means that he had to work twice as hard as other students just to be average. This instilled in Dave a superior work ethic and a high level of empathy for individuals facing challenges. Nevertheless, he managed to overcome these challenges and graduate near the top of his class in both undergraduate studies and in his MBA. Dave was an entrepreneur by nature, disliked authority, and hoped that by joining a startup airline, he could carve his own path to success. And did he ever: he rose through the ranks from trainee manager to CEO. As a new CEO in the Spring of 2023, he was hoping to make his mark on the company as quickly as possible. B. Follower Scenario The unions are not happy with being blamed for the customer complaint issue. In addition, many in the small and relatively flat leadership team seem confused about what they perceive to be conflicting goals and priorities and abandoned half-completed projects. The unions have said that they would oppose any changes to the customer complaints process as they were not consulted. They like Dave but want more from him. B.1. What would you suggest that Dave use to motivate and engage the individuals on the leadership team? How could Dave motivate the unions to be part of the solution? B.2. How would a goal setting framework help the leadership be more productive in this situation? Please describe the framework and outline the steps and advantages of goal setting and the role of the leader. B.3. Of the 5 requirements of a high performing team, which is the most important and how many are present in the Section B scenario? How can Dave promote psychological safety, dependability, clarity, meaning,andimpact?
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