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Classify each measure according to the following: perspective, financial or non financial, which type of process: innovation, operations, or post-sales service. a. Product profitability b.
Classify each measure according to the following: perspective, financial or non financial, which type of process: innovation, operations, or post-sales service. a. Product profitability b. Ratings from customer surveys c. Number of patents pending d. Strategic job coverage ratio e. Revenue per employee f. Quality costs g. Percentage of market h. Employee turnover percentages i. First-pass yields j. On-time delivery percentage k. Percentage of revenues from new sources I. Economic value added Classify each measure according to the following: perspective, financial or non financial, which type of process: innovation, operations, or post-sales service. a. Product profitability b. Ratings from customer surveys c. Number of patents pending d. Strategic job coverage ratio e. Revenue per employee f. Quality costs g. Percentage of market h. Employee turnover percentages i. First-pass yields j. On-time delivery percentage k. Percentage of revenues from new sources I. Economic value added
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