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Classify each of the following performance measures into the balanced scorecard perspective to which it relates: financial perspective, internal operations perspective, learning and growth perspective,
Classify each of the following performance measures into the balanced scorecard perspective to which it relates: financial perspective, internal operations perspective, learning and growth perspective, or customer perspective.
- Number of improved products
- Time from packaging to delivery or display
- Production costs
- Number of customer suggestions
- Sales mix revenues
- Number of repeat customers
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