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Classify each of the performance measures below into the most likely of four balanced Scorecard perspective it relates to: 1. Change in market share 2.

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Classify each of the performance measures below into the most likely of four balanced Scorecard perspective it relates to: 1. Change in market share 2. Operating cash flow 3. Gallons of water reused 4. Customer satisfaction index 5. Customer wait time 6. Employee sustainability sessions attended 7. Number of new products introduced 8. Length of time raw materials are in inventory

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