Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to: \begin{tabular}{|l|l|} \hline 1. Number of patents applied for & \\ \hline 2. Customer satisfaction index & Innovation and learning \\ \hline 3. Change in market share & Customer \\ \hline 4. Operating cash flow & Financial \\ \hline 5. Days of employee absences & Internal Process \\ \hline 6. Number of defective products made & \\ \hline 7. Number of calls to help desk & \\ \hline 8. Profit margin & \end{tabular} Classify each of the performance measures below into the most likely of four balanced scorecard perspective it relates to: \begin{tabular}{|l|l|} \hline 1. Number of patents applied for & \\ \hline 2. Customer satisfaction index & Innovation and learning \\ \hline 3. Change in market share & Customer \\ \hline 4. Operating cash flow & Financial \\ \hline 5. Days of employee absences & Internal Process \\ \hline 6. Number of defective products made & \\ \hline 7. Number of calls to help desk & \\ \hline 8. Profit margin & \end{tabular}