CLOSING THE SALE - WORKSHEET (12 marks) SUMMARY TRIAL CLOSE DIRECT APPEAL OF BENEFITS DIRECTIVE EMOTIVE SUPPORTIVE REFLECTIVE . Your product is a SUB-ZERO fridge. Specifications on FOL. Record written statements you would give to a client with the following communication-styles: Directive; Emotive; Supportive; Reflective. Refer to Chapter 14 PowerPoint lecture for closings and the lecture on communication styles for the benefits you would give to each communication style (ie. lots of facts and figures to which style?)BI-4ZSD Side-b -Side SUB ZERO The SubZero BI4ZSD sidebyside with dispenser offers convenient side-byside refrigeration along with an ice and water dispenser through the refrigerator door. SubZero dual refrigeration, water ltration and new air purication systems guard freshness like nothing before. Overlay and stainless steel models are available. The ush inset design installation allows the unit to sit ush with surrounding cabinetry. DESIGN AND PERFORMANCE FEATURES Dual refrigeration Each builtin combination unit comes with separate cooling systems for the refrigerator and freezer. Fresh food stays fresher in cool, moist air on one side, while frigid, dry air prevents frost and freezer burn on the other providing optimum preservation conditions for each type of food. Excellent design flexibility Sub-Zero's built-in refrigeration models can be outtted with stainless-steel panels or custom cabinetry panels, and may be installed flush with surrounding cabinetry for a more integrated look. Handle and grille styles are also customizable. For full details on installation and design options, see the Sub-Zero Design Guide. Air purication system Many fresh foods emit ethylene gas, a natural compound that hastens spoilage. Sub-Zero's built-in refrigerators come with an anti-microbial air-purication system (based on technology developed by NASA) that scrubs the air of ethylene, as well as mold, viruses and bacteria every 20 minutes. Water filtration system Designed to reduce suspended particles, chemical pollutants, viruses and bacteria when purifying water, this lowmaintenance system uses a lter built to last 1 year or 750 gallons. Replacement is fast and easy. Bright interior lighting Evenly distributed interior lighting powered by specially designed 40watt appliance bulbs in the refrigerator and freezer illuminates food on shelves and in storage drawers when unit doors are open. Spill-proof glass shelves Framed glass shelves contain small spills, resulting in a cleaner, more inviting interior. Low-temperature/high-humidity storage zones Crispers and deli drawers are strategically located near the evaporator to maintain temperatures a few degrees cooler than the rest of the unit. Drawers are sealed to lock in humidity and freshness. Informational freshness cards Different foods require different storage procedures. That's why, located inside each built-in refrigerator unit, specially designed freshness cards provide easy-to-follow tips for ensuring maximum food preservation. Ice making features An automatic icemaker provides crescent-shaped ice cubes and includes a "max ice" feature capable of increasing purified ice production by up to 40 percent for a 24-hour period. FEATURES BENEFITS
