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Cluckin' Coopers, a popular chain of fried chicken restaurants, is implementing scientific management principles to enhance its operations. Which of the following actions best exemplifies
Cluckin' Coopers, a popular chain of fried chicken restaurants, is implementing scientific management principles to enhance its operations. Which of the following actions best exemplifies the scientific management approach?
Scenario: Cluckin' Coopers implements a systematic approach to managing its operations. The company conducts time and motion studies to analyze the most efficient way to prepare and cook chicken. They establish standardized procedures and provide clear instructions to employees on food preparation, cooking techniques, and serving protocols. Cluckin' Coopers also implements performancebased pay systems, incentivizing employees based on their productivity and quality of work. The company regularly collects data and uses it to make informed decisions to optimize operations.
a
Cluckin' Coopers uses a fixed wage system, providing the same pay to all employees regardless of performance.
b
The company ignores data and does not use it to inform operational decisions.
c
Cluckin' Coopers allows employees to freely choose their own methods of food preparation.
d
Cluckin' Coopers utilizes time and motion studies to analyze and improve work processes.
e
The company relies on guesswork and assumptions to determine cooking times and processes.
f
The company does not monitor employee performance or productivity.
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