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Coastline Towing operates a tow truck serLakeside has detected several instances where addresses recorded over the phone from spotters do not align with the locations
Coastline Towing operates a tow truck serLakeside has detected several instances where addresses recorded over the phone from spotters do not align with the locations forwarded to drivers. Which of the following is the best example of an effective continuous improvement measure that helps to address this? Question 7Select one: A. Outsourcing the process of recording job locations B. Better system documentation highlighting all users with access to the job recording system C. Improved employee training in data entry D. Spotters are required to enter all job details online before a return phone call by Lakesidevice servicing the far north coast of NSW. Coastline operates 8 tow trucks and employs 20 drivers on a rotating roster. Job requests are received through various channels including calls from spotters, insurance companies, and motorists, as well as real-time monitoring of accidents and breakdowns. The operations supervisor, Jenny Anderson, oversees a team of 4 staff members who receive detailed information about each job. Coastline pays 'spotters' a fee depending on the scale of the job referred. A spotter is a member of the public that report a crash or breakdown resulting in a towing job for Coastline. Whenever a spotter refers a job, the
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