collaborating approach

At Partners HealthCare, managers tried to implement a telehealth program using electronic telecommunication and information systems to check vital signs and heart health of patients in their homes. Some nurses opposed the telehealth program and preferred the high-touch approach to patient care. How would you go about applying that theory to manage conflict in this situation?

• identifying which conflict resolution style you would use to resolve the conflict and describing why you would use it.
• describing how that conflict resolution style applies to or fits the situation in the Partners Case Study.
• describing how you would go about implementing the conflict resolution style in this case.