Collaboration tools have must facilitate sharing content and communications. How can we differentiate content and communications? In practice, there is little to differentiate the two, and both are listed to emphasize the versatility of collaboration information system products Communications are never very large, e.g. a few bytes, and shared content is always huge, usually on the order of gigabytes Communications in this context) are strictly messages between specific project members and are never shared with the group, and shared content is generally communication for the entire group, particularly the products of meetings, e.g. video recordings or meeting notes Communications are messages between project members (possibly including many project members at once), and may include feedback; shared content is less about communicating with members, and focuses on things such as documents, files, schedules, and work products Which of these is required for effective collaboration? All of these O Avoiding conflict Constructive criticism O Groupthink What is the difference between project data and project metadata? Project data is what we are working on (such as work product), and project metadata is information about the project (such as schedules and to-do lists) Project data always goes into the project database, and project metadata always becomes project database metadata Project data is information about the project (such as schedules and to-do lists), and project metadata is what we are working on (such as work product) Project data always becomes project database metadata, and project metadata always goes into the project database What is the difference between a structured and unstructured decision? A structured decision requires more work than an unstructured decision A structured decision requires more judgement, whereas an unstructured decision is more formulaic Unstructured decisions require little collaboration, as there is no formal method for working together, whereas a structured decision usually has specifically defined roles for participants and more easily lends itself to collaboration A structured decision is formulaic, whereas an unstructured decision requires more judgement