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Colleen decides to take a distance course on business, and in the first class her instructor asks a question: What is the name of a
Colleen decides to take a distance course on business, and in the first class her instructor asks a question: "What is the name of a system that is created to building customer loyalty and retaining valued customers?" Colleen had just been working on such a system at work, and answered the question by giving the following answer: a. Customer Loyalty Management b. Loyalty Retention System c. Loyal Customer Coefficient d. Customer Relationship Management
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