comments like "it's very challenging to have single mother with children because they may take several leaves and it will put burden on the other staff to cover for them" She thought that this behaviour may be stemming from the top i.e., from the mangers like you (an imagine you do have these strong opinions also). She considered that this is not acceptable recruitment practice and advised you that she may take this to the anti-discrimination body if not resolved by the IHG. You have identified several issues coming out of this incident including the comment relating to the workplace culture stemming from the top. Write an apology email letter to Rhoda and an invitation to speak to you directly to resolve the issue. This email should address your own prejudices regarding this issue and must demonstrate respect for differences in people. Write an email to the supervisor who interviewed Rhonda to explain the diversity policy and a need for demonstrating respect towards people during selection and recruitment phase