Companies do not simply add more metrics or key performance indicators (KPIs) by choice. Usually driving forces make it evident that such changes are needed. Complacency works when things are going well or as planned. When project managers start accepting more complex projects, however, as was discussed in Chapter 1, things have a tendency to go poorly, and the need for additional metrics is recognized.

For this assignment, consider a project that you have worked on or research a project that you are interested in. Discuss the KPIs that were used in the project and their effectiveness in monitoring and evaluating the project. In addition, explain how the KPIs could have been improved to be more impactful on the project.