"Companies should focus on financial measures of quality because these are the only measures of quality that can be linked to bottom$-$line performance." Do you agree? Explain.

attention to physical processes that help managers identify precise problem areas in need of improvement, which can be linked to bottom$-$line performance.

quality.

D$.$ No$,$ companies should emphasize nonfinancial measures of quality over financial measures. Without nonfinancial quality measures, quality problems might not be identified until it is too late