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Company ABC is a global consulting firm with a workforce of over 1,000 employees. As part of the HR Capstone course, you have been assigned

Company ABC is a global consulting firm with a workforce of over 1,000 employees. As part of the HR Capstone course, you have been assigned the task of redesigning the performance management system at Company ABC to improve employee performance and alignment with organizational goals. You have the choice of working on this assignment with a team of up to six students or individually.

Company ABC Performance Management Framework

  1. Introduction (10 Points)
    1. Overview of the purpose and importance of the performance management framework.
    2. Explanation of how the framework aligns with the organization's strategic objectives.

  1. Key Components of the Performance Management Framework (20 Points)
    1. Performance Goal Setting:
      1. Clear guidelines for setting SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals.
      2. Consideration of both individual and team goals.
      3. Linkage of goals to organizational objectives.
    2. Performance Feedback:
      1. Regular and timely feedback mechanisms between managers and employees.
      2. Guidelines for conducting effective feedback discussions.
      3. Encouragement of two-way communication and active listening.
    3. Performance Appraisal:
      1. Criteria and rating scales for evaluating performance objectively.
      2. Process for conducting performance evaluations.
      3. Guidelines for performance calibration to ensure fairness and consistency.
    4. Performance Development Planning:
      1. Template and guidelines for creating personalized development plans.
      2. Identification of training and development needs based on performance gaps.
      3. Encouragement of ongoing coaching and support.

  1. Roles and Responsibilities (10 Points)
    1. Clarification of the roles and responsibilities of managers and employees within the performance management process.
    2. Guidance on how to effectively carry out their respective responsibilities.

  1. Timeline and Process (10 Points)
    1. Overview of the timeline and process for each stage of the performance management cycle.
    2. Clear communication of deadlines and expectations.

  1. Monitoring and Evaluation (15 Points)
    1. Mechanisms for monitoring and evaluating the effectiveness of the performance management framework.
    2. Regular feedback channels to gather input from managers and employees.
    3. Methods for collecting and analyzing data to inform improvement efforts.

  1. Continuous Improvement (10 Points)
    1. Strategies for continuous improvement based on feedback and data analysis.

Encouragement of ongoing learning and adaptation of the framework.

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