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Company is Apple. Identify the 1-5 objectives the organization is currently pursuing. Objectives may include any of the following: financial (including different measures of financial

Company is Apple.

Identify the 1-5 objectives the organization is currently pursuing. Objectives may include any of the following: financial (including different measures of financial performance), social, environmental, operational, or other.

Develop 3-5 levels of supporting activities and processes that are appropriate for your organization. Examples of categories of levels include: financial, customer, internal business processes, learning and growth, human resources, social, environmental, technological, etc.

Within each level, identify 3-5 items that are representative of that level. Examples may include:

Financial level: increase sales, increase margins,

Customer level: increase reputation score, increase customer service, become the preferred brand

Internal business processes: optimize purchase of raw materials, improve delivery times, decrease prototype development time

Learning and growth: develop learning systems for new employees, implement advanced training for top performers

Using arrows or similar visual images, indicate the most important connections between the items you identified.

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