• Company: JetBlue Airlines
• Discuss critical success factors and whether or not you believe that the selected company shows evidence of success for these factors.
• Discuss the selected company in the context of the Theory of Constraints.
• Discuss if the selected company demonstrates evidence in its operations of results by use of the balanced scorecard.
• Discuss which activities of the value chain appear to be the most important to the selected company.
• Discuss the concept of customer delivered value in the context of the selected company.
• Discuss if the selected company incurs cost of controlling quality and or cost for failing to control quality.

Eight to ten page paper (Times New Roman 12 font, double spaced) with a minimum of five scholarly references; APA 6^th. ed. form and style including a Title page and also a Reference page reflecting authors cited wording.