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Company name: UNILEVER CSFs: Key Success factors KPI: Key Performance Indicator 1. Note down 2 CSFs for their company 2. Explain each CSF, how and

Company name: UNILEVER

CSFs: Key Success factors

KPI: Key Performance Indicator

1. Note down 2 CSFs for their company

2. Explain each CSF, how and why, that CSF is so important for that company

3. Note down 2 KPIs for EACH of the 2 CSFs (i.e. a total of 4 KPIs)

4. Explain each KPI, how that KPI will relate to the measurement of whether that CSF was achieved or not

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