Company W's chain of clothing stores was thriving. The stores catered to a unique niche in the market at the right moment. Managers focused on financial metrics to define and evaluate success, emphasizing short-term results. They implemented various strategies, metrics, and systems to handle the company's expansion resulting from its ongoing achievements. While the formula for success seemed unbeatable, it led to the executive team at Company W becoming resistant to change. What was the team displaying? a. organizational inertia b. a significant value gap c. organizational design d. an innovative approach to organizational design