• Compare and contrast Lewin's force-field model and Quinn's theory of change.
  • What are the key steps in each model?
  • Apply the decision tree process to each model.
• Analyze resistance to change and discuss 2 strategies to overcome resistance.
• Compare and contrast organizational structure and process.
• Analyze healthcare finance at the micro level, to include:
  • budgeting process
  • productivity
  • cost containment
  • impact on nursing.