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Compare and contrast the customer involvement of McDonald's and a cook-it-yourself place like the Japanese barbeque joint Gyu-Kaku. Why do they differ so much? Make

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Compare and contrast the customer involvement of McDonald's and a cook-it-yourself place like the Japanese barbeque joint Gyu-Kaku. Why do they differ so much? Make sure you define customer involvement and discuss your own experiences. What process strategy does your own company use

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