Compile and write a minimum one-page word document summary on the use of AI and smart technology in e-commerce and m-commerce. Then address the following 2 questions:

1- From your point of view what are the most significant and more impactful revolving concerns in using both e-commerce and m-commerce with the new technologies.

2- Assume you are hired as the new Technology Analyst with an Indy organization in the business of nursery selling plants, flowers, and trees. Forced by COVID-19, the organization must expand their efforts to continue serving their customers and reaching new ones. What would you consider and recommend to improve your organizations operation, particularly in marketing and sales via more innovation in e-commerce and m-commerce technologies?