Complete the following assignments for Chapter 3: 1. Answer the following questions for Real World Case 3.1 on page 89 of your textbook What would you include in the training? In the same situation, would you have hired a consultant? Why or why not? Why did the healthcare organization find itself in this situation? 2. Answer the following questions for Real World Case 3.2 on page 89 of your textbook What is the Grace Award? Who are other Grace Award winners and what did they do to earn the award? What did Yale New Haven Health do to earn the award