Complete the sentences by selecting terms from the drop-down lists. Some terms may be used once, more than once, or not at all. 1. Managers of a(n) center are evaluated based on measures such as ROI and residual income. 2. Suboptimal decisions and duplication of resources are considered disadvantages of 3. Apositive 4. The 5. The 6. 7. The results when managers invest in projects that eam more than the hurdle rate perspective focuses on processes required to meet customer needs through measures such as on-time delivery and quality. states that managers should be held responsible only for what they can control measures the economic wealth that is created when a company's after-tax operating income exceeds its cost of capital 8. A change in the investment turnover ratio from 1.5 to 3.2 will perspective typically contains leading indicators, which are measures that reflect future performance the division's ROL The maximum transfer price is 9 the 10. Goal results when there is conflict between a manager and the organization as a whole.