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Complete the tables below: Tuttle Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business
Complete the tables below:
Tuttle Corporation is preparing its balanced scorecard for the past quarter. The balanced scorecard contains four perspectives: financial, customer, internal business process, and learning and growth. O (Click the icon to view the specific objectives.) Read the ceguirement. Perspective: Objective KPI Financial: Customer: Requirement (Click the icon to view KPIs and corresponding data.) Tuttle Corporation Balanced Scorecard Report For Quarter Ended December 31 More info Through its strategic management planning process, Tuttle Corporation has selected two specific objectives for each of the four perspectives; these specific objectives are listed in the following table. Specific Objective Data table Tuttle Corporation has collected key performance indicators (KPIs) to measure progress toward achieving its specific objectives. The following table contains the KPIs and corresponding data that Tuttle Corporation has collected for the past quarter. Goal Actual Goal Achieved? 1. 2. 3. 4. 5. 6. 7. 8. Increase gross margin. Increase plant safety. Improve employee product knowledge. Increase market share. Improve production efficiency. Increase number of customers. Increase Return on Investment (ROI). Improve employee job satisfaction. print 2 3 4 5 6 7 8 9 KPI Hours of employee training provided Number of units produced per hour Gross margin growth percentage Employee turnover rate (# of employees leaving company * # Goal 2,225 7.4 8% 110,000 3.0 c Actual 2,200 7.1 6% 130,000 Prepare a balanced scorecard report for Tuttle Corporation. For each of the specific objectives listed, place that objective under the appropriate perspective heading in the report. Select a KPI from the list of KPIs that would be appropriate to measure progress toward each objective. (There are two specific objectives for each perspective and one KPI for each of the specific objectives.) In the last column in the balanced scorecard report, select if the associated KPI goal has been achieved. (Enter in the objectives using the numbers provided in the popup. Abbreviation used: # = number.) Done of total employees) Return on investment Number of customers Number of plant accidents Market share percentage print Done
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