Completed successfully Comments DNS Did the student satisfactorily: Used negotiation techniques if needed Demonstrated ability to: 0 O . Identify major operational change requirements according to organisational objectives, performance gaps, business opportunities or threats, and management decisions Assess risks and opportunities presented by operational change requirements This is evidenced by: Change Initiative Opportunity Report in Task 2.1A Demonstrated ability to: O O Consult stakeholders, specialists and experts to confirm the change management opportunities and process This is evidenced by: Meeting minutes in Task 2.18 Summary of changes to the Change Initiative Opportunity Report in Task 2.1B Participation in consultation with stakeholders (Ref to Marking Sheet, Task 2.1B) Demonstrated ability to: 0 Assign resources to the project and confirm reporting protocols with relevant stakeholders Develop communication or education plan, in consultation with relevant personnel Arrange activities for delivery of communication or education plans This is evidenced by: Change Management Plan in task 2.2A Observation Checklist Task 2.2B Summary of changes to the Change Management Plan in Task 2.28 When collaborating with the group, the student O 0 O has actively participated in group work with a substantial contribution that can be assessed individually for all this task's requirements.Completed successfully Comments DNS Did the student satisfactorily: Task Outcome: Satisfactory O Not Yet Satisfactory O Student Name: Assessor Name: Assessor Signature: Date: Table of Content Student Declaration... -2 Task 2 - Develop a change management strategy.. 6 Task 2.1 Identify change requirements and opportunities Task 2.2 Develop a change management strategy. 14 References. 21 Appendix 1 - Scenario. 22Task 2 - Develop a change management strategy Task summary and instructions What is this You are a change management practitioner contracted by MMI assessment task Professional Education as Program Manager to: about? a) Identify change requirements and opportunities to take MMI from the current business state to a desired future state b) Develop a change management strategy and plan for two change initiatives (projects). The two change initiatives (projects) will form the program (change plan) that will deliver the identified change needs to achieve the desired future state () Implement the change management strategy (program) d) Evaluate the change management strategy Task 2 focuses on point a) and b). Please refer to Appendix 1 - Scenario at the end of this assessment document to complete this task. Relevant policies and procedures are provided in a separate folder. This task comprises of the following assessment methods: Product-based Direct observation of Role-Play 3 Case Study O Other (specify) 0 It has been designed to evaluate your ability to/competency in: Identify major operational change requirements according to organisational objectives, performance gaps, business opportunities or threats, and management decisions Assess risks and opportunities presented by operational change requirements Consult stakeholders, specialists and experts to confirm the change management opportunities and process Assign resources to the project and confirm reporting protocols with relevant stakeholders Develop communication or education plan, in consultation with relevant personnelTask summary and instructions Arrange activities for delivery of communication or education plans Your assessor will be looking for demonstrated evidence of your competency in the above. You are required to address the following: Task 2.1 Identify change requirements and opportunities o Develop a Change Initiative Opportunity Report Consult with stakeholders Task 2.2 Develop a change management strategy Develop a Change Management Plan Obtain approval for the Change Management Plan Although the assessment requires group collaboration to simulate a work environment, the assessment submission is individual, and it will be marked as such, What do I need to do submit the completed assessment tasks, according to instructions, to complete this task . complete the tasks with sufficient detail and present them in a satisfactorily? professional manner, use your own words and reference sources appropriately, meet the word count where required, use the scenario provided, use the templates provided where required, for your performance to be deemed satisfactory in this assessment task you must satisfactorily address all of the assessment criteria, if part of this task is not satisfactorily completed you will be asked to complete further assessment to demonstrate satisfactory performance. Specifications You must deliver/ participate in: Consultation with pertinent stakeholders in week 3 of class (Role- Play) Meeting with executive and operational managers in week 4 of class (Role-Play) You must submit to GOALS Change Initiative Opportunity Report Meeting minutes Summary of changes to the Change Initiative Opportunity Report Change Management PlanTask summary and instructions Observation Checklist Task 2.2B Summary of changes to the Change Management Plan Resources and Computer with Internet access equipment Access to Microsoft Office suites or similar software Learning material Scenario for assessment as provided Appendices as provided Relevant policies and procedures as provided Templates as provided Re-submission You will be provided feedback on your performance by the Assessor. opportunities The feedback will indicate if you have satisfactorily addressed the requirements of each part of this task. If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you written feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later time and date. You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with unfairly or have other appropriate grounds for an appeal. You are encouraged to consult with the assessor prior to attempting this task if you do not understand any part of this task or if you have any learning issues or needs that may hinder you when attempting any part of the assessment. Complete the following activities: Task 2.1 Identify change requirements and opportunities This task requires you to: 1. Assess the company's strategic and operational needs to identify change requirements. 2. Develop a draft report to summarise your analysis concerning change requirements and opportunities for the company.3. Consult with pertinent stakeholders to gather critical inputs into the finalisation of the report and prioritise change requirements in collaboration with relevant managers. 4. Finalise the report. A) Change Initiative Opportunity Report Read the Assessment Scenario (Appendix 1) to understand company's market and operational position and strategies, review the company's policy and procedures provided in a separate folder and conduct independent research about the external business environment. Draft a change initiative opportunity report (Template 1). You will finalise the report after consulting with relevant stakeholders (see Task 2.1B). Use Template 1 and follow the instructions. Template 1 - Change Initiative Opportunity Report Executive Summary Write this section last. This is a summary of what the report addresses. (80-120 words) Purpose of the Report and Background Write a brief statement on the purpose of the report. Write a brief paragraph to outline how the report was developed. For example, what type of analysis has been used, what documents have been consulted, and what stakeholders were consulted (including specialists and experts) (50-100 words) Business Situation Analysis Investigate the company and provide information about the business environment: Internal business environment (organisational structure, leadership, the status of operations, known issues and opportunities)Completed successfully Comments DNS Did the student satisfactorily: The student has satisfactorily completed and 0 submitted the following: Change Initiative Opportunity Report in Task 2.1A Meeting minutes in Task 2.1B Summary of changes to the Change Initiative Opportunity Report in Task 2.1B Change Management Plan in task 2.2A Observation Checklist Task 2.2B Summary of changes to the Change Management Plan in Task 2.28 The student conducted the consultation meeting as instructed in task 2.1B. Presented the report and explained each part, focusing on the outcome of the internal and external business environment analysis to justify your recommendations Sought feedback and inputs from stakeholders Determined if there are additional change requirements not identified in the report Reviewed and prioritised the change requirements in collaboration with the group of stakeholders Communicated effectively using techniques such as summarising, rephrasing, questioning and active listening Clarified and confirmed understanding Facilitated the consultation meeting and engaged the group of stakeholders Used this opportunity to build and maintain effective working relationships