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13) helps determine what supplies are required for the value chain, what quantities are needed to meet customer demand, how the supplies should be processed (manufactured) into finished goods and services, and how the shipment of supplies and products to customers shoul be scheduled, monitored, and controlled. A) Customer Relationship Management B) Enterprise Resource Management C) Supply Chain Management D) Project Management 14) refers to organizational subunits and the way they relate to the overall organization. A) Organizational structure B) Organizational culture C) Both a & b D) None of the above