Question
Conduct a univariate t-test (5 pts). Emma is in charge of the customer complaints at her company. According to her past few years of experience,
Conduct a univariate t-test (5 pts). Emma is in charge of the customer complaints at her company. According to her past few years of experience, the average number of customer complaints is 26.6 per week. In order to see whether or not her company received more or less complaints this year, she randomly sampled 15 weeks of complaints and calculated the average number of complaints as 29.5 and standard deviation as 5.4. Has the number of weekly complaints changed this year? Follow the steps below. 1. State an appropriate null hypothesis and alternative hypothesis. 2. Find the critical values at significant level =.05 (see t-table in Module C2) 3. Calculate the t-statistic. 4. Compare t-statistic with critical values. 5. Make a decision.
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