Conduct individual inquiry and research into theRoles and Influences of a current global business(es). Youmust not use Apple, Qantas or McDonalds as your nominated business

Your research should focus onONE role andTWO influences of the following:

you must use one of these: e.g. Google, Coca Cola, IKEA.

Role of operations management

• strategic role of operations management - cost leadership, good/service differentiation
• goods and/or services in different industries
• interdependence with other key business functions

Influences

• globalisation, technology, quality expectations, cost-based competition, government policies, legal regulation, environmental sustainability
• corporate social responsibility

- the difference between legal compliance and ethical responsibility

- environmental sustainability and social responsibility

• Demonstrates evidence of extensive inquiry and research in relation to ONE role and TWO influences of operations management in a global business(es)
• Analyses (drawing out features and relating implications) of the impact of ONE role and TWO influences of operations management in a global business(es)

Bibliography

• Creates an extensive (descriptive and evaluative) annotated bibliography of at least 4 sources which focuses on the quality of inquiry and research undertaken
• Bibliography is in Harvard reference style

1. Create an annotated bibliography as evidence of your research and inquiry (minimum 4 sources)

Identify a global business

Identify the operations roles & influences of the business

Guiding Questions

• Are these roles & influences addressing a specific aspect of the business operation?
• How might these roles & influences impact on the business operations of the business?
• How are these roles & influences being used to help the business attain a competitive advantage?

Have you provided explicit evidence?

e.g. statistics of increase/decrease in revenue, competitive advantage, cost cutting, improved efficiency, improved quality, customer satisfaction, cost leadership, achievements in corporate social responsibility