Conduct peer usability testing with fellow learners and collect written feedback on templates. Specifically request feedback on readability, appearance and usability.Submit draft templates to assessor, who, in the role of a senior manager will provide feedback for improving template design from the standpoint of the organisation. 6. Make improvements to the two templates to incorporate feedback. 7. Print a hard copy of the final expense report according to organisational requirements. 8. Write a reflection in which you describe the process you undertook to design and develop standard text for the letter template and expense report template. Ensure you include a description of how you: a. incorporated organisational and audience needs into your templates b. reviewed, evaluated and selected technology and complex technical functions for use in automating document production, matching document requirements with software functions c. reviewed and selected document designs and layout in accordance with organisational house style requirements d. tested templates and gathered feedback on usability. Describe user feedback. Describe testing process: testing of macros; testing of mail merge.